Upstate New York HERC

About Cornell Information Technology

Information Technology (IT) is a strategic enabler for many functions at Cornell University, with staff located across colleges, administrative units, and campuses throughout the institution. While comprised of many organizations, IT operates as one partnering closely with faculty, staff, and students to support teaching, research, and business operations. By being embedded where the Cornell community is, IT is well positioned to provide support ranging from day?to?day needs to large, complex initiatives that advance major academic, research, and operational objectives across the university. Check out this link to find out more about IT@Cornell.

The Opportunity

We are seeking a highly skilled, trusted, and proactive Executive Staff Assistant to provide exceptional administrative and operational support to the Vice President and Chief Global Information Officer (VP/CGIO). This is a high-impact role in a dynamic, highly visible environment, supporting executive-level leadership across two primary locations-Ithaca and New York City.

The Executive Staff Assistant plays a critical role in ensuring the VP/CGIO?s office operates with professionalism, efficiency, and excellence. The ideal candidate brings outstanding judgment, discretion, organizational savvy, and the confidence to navigate complex, confidential matters while building strong relationships across a diverse academic and professional community.

This role is well-suited for someone who thrives in a fast-paced environment, anticipates needs before they arise, and enjoys collaborating as part of a supportive administrative team.

This is a 3 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.

Occasional travel to New York City is required.

What You Will Do

Executive Administrative Support

• Serve as the primary point of contact and gatekeeper for the VP/CGIO, coordinating highly complex calendars that include executive meetings, conferences, and events across Ithaca and Weill Cornell Medicine (WCM).
• Prioritize access, schedule strategically, and assess when and how to interrupt meetings or redirect inquiries.
• Coordinate domestic travel and logistics, including occasional off-campus and New York City-based events.
• Prepare, edit, and distribute a wide range of confidential and business-critical documents, correspondence, agendas, and meeting materials.
• Anticipate needs by gathering background information from across functional areas and briefing the VP/CGIO on key issues in advance of meetings and presentations.
• Act as a liaison on sensitive matters, exercising discretion and sound judgment in determining appropriate responses and next steps.
• Navigate organizational and political dynamics with professionalism, fostering strong relationships across university units.

Projects, Events, and Operations

• Participate in and oversee administrative components of special projects led by the VP/CGIO, including tracking deliverables, timelines, and follow-ups.
• Independently research, compile, and analyze information from multiple sources; prepare reports, spreadsheets, recommendations, and documentation.
• Oversee logistics for specialized programs and events, including space reservations, technology support, participant communications, materials, and refreshments.
• Support financial and administrative transactions in partnership with the University Shared Services Center, including:
  • Travel reimbursements
  • Purchasing card (PCard) transactions
  • Membership renewals and supply orders
  • Submission of required internal documentation

Additional Responsibilities

• Maintain organized, secure systems for document tracking, storage, and retrieval.
• Assess office processes and recommend improvements; implement and document best practices.
• Provide support for employment searches, including interview coordination, candidate travel logistics, and itinerary development.
• Ensure appropriate office coverage and provide backup support to other executive assistants and administrative teams, as needed.
• Complete required compliance trainings and assist with additional duties in support of the organization?s mission.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

What We Need

A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.

• Associate?s degree with at least four years of relevant experience, or an equivalent combination of experience and education.
• Demonstrated ability to exercise sound judgment, discretion, and confidentiality when managing sensitive information, issues, and communications.
• Exceptional organizational and time management skills, with the ability to juggle multiple, competing priorities and anticipate needs in a fast-paced, high-visibility environment.
• Advanced communication skills, both written and verbal, with the ability to draft, edit, and prepare professional correspondence, presentations, and reports.
• Strong relationship building skills, with the ability to interact professionally, graciously, and effectively with faculty, staff, students, trustees, campus partners, and external stakeholders.
• Demonstrated proficiency with modern collaboration and productivity tools, and willingness to learn, test, and adopt new technologies, tools, and workflows in support of the VP/CGIO?s role as a leader of technical innovation.
• High level of initiative and independence, with the ability to identify needs, resolve issues, and take appropriate action without detailed instruction, while also knowing when to seek clarification.
• Experience coordinating complex calendars, travel, events, and logistics across multiple locations and time zones.
• Ability to lead projects and special assignments with minimal supervision, including researching, prioritizing, and following through on issues to successful completion.
• Demonstrated adaptability and responsiveness, including the ability to provide occasional off hours support for urgent needs, events, travel issues, and incidents that arise within an IT leadership environment.
• Ability to work collaboratively in a team based administrative environment, including cross-coverage with other executive support roles.
• Ability to travel occasionally between Ithaca and New York City to support the VP/CGIO and office operations as needed.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

It Would Be a Bonus if You Have Any of the Following

• Bachelor?s degree.
• Experience providing executive level administrative support, preferably in a complex or matrixed organization.
• Strong editing, writing, and documentation skills, with the ability to prepare, proof, and refine professional communications and materials.
• Notary Public certification is helpful (or willingness to obtain).
• Familiarity with Cornell University systems, culture, and administrative processes and/or experience working in higher education is a plus.

Important Notes About Applying

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• This is a 3 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.
• Occasional travel to New York City is required.
• This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that time, there will be one on-site week per month designed for high-impact teamwork and connection with leadership.  There may be other occasional needs for this position to be in the office.
• There is no relocation assistance available for this position.
• There is no visa sponsorship available for this position.

Rewards and Benefits

• This is a 3 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.
• This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that time, there will be one on-site week per month designed for high-impact teamwork and connection with leadership.  There may be other occasional needs for this position to be in the office.
• Occasional travel to New York City is required.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.
• Visa sponsorship is not available for this position.
• Relocation assistance is not available for this position.

Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell?s non-union staff job titles and pay ranges, see Career Navigator.

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EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual?s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans? Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.