Upstate New York HERC

Police Dispatchers perform a full range of radio and telephone operational duties in this 24-hour facility. Dispatchers are required to process and prioritize incoming calls for police, fire and EMS assistance. This is a 24/7, 365 day a year operation and Police Dispatchers will be required to work all days and shifts as required. University Police Communications and Security Specialist 1 provides communication services within the University Police Departments at the campuses of the State University of New York. Their primary responsibility is to function as a desk officer, dispatcher, and 911 operator. In this capacity, they may be required to operate a variety of communications equipment, including radio receiver and broadcast equipment, telephone equipment, E-Justice terminal equipment or other similar terminal equipment, personal computers, closed circuit television systems and electronic security systems. In this position, you will:

Use a computer-aided dispatch and RMS system to receive emergency calls from the public requesting police, fire, medical or other emergency services.
Determine the nature and location of the emergency; determine priorities, and dispatch police or other emergency units as necessary and in accordance with established procedures.
Receive and process emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units.
Monitor direct emergency alarms, answer non-emergency calls for assistance. Enter, update and retrieve information from a variety of computer systems.
Receive requests for information regarding vehicle registration, driving records and warrants, and provide pertinent data.

Additional Information:

The mission of the University at Buffalo Police Department is to provide a safe, friendly and welcoming environment for students, visitors, faculty and staff to live, learn, work and play.

One year of full time experience as a Police or Peace Officer;

Or one year of full time experience as a dispatcher for a public safety agency including fire departments, emergency medical services, or law enforcement;

Or one year of active service and an Honorable Discharge from the United States military, where you served as a dispatcher or military police/security personnel.

Or 30 semester college credit hours from an accredited school college must be recognized by the NYS Education Dept).

1. Transfer eligibility requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title.
2. Reassignment requirement: You must hold the same title at the University at Buffalo.
3. Reinstatement requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).

ALL APPLICANTS MUST MEET AT LEAST ONE OF THE ABOVE REQUIREMENTS. ANY APPLICATIONS RECEIVED THAT DO NOT MEET AT LEAST ONE OF THE ABOVE REQUIREMENTS WILL BE CONSIDERED UNQUALIFIED AND WILL BE DISCARDED.

A completed application is required to be considered for this position. If you have received a canvass letter, DO NOT APPLY to this position. You must apply to the Web address provided on your canvass letter.

Possession of a current Security Guard photo ID issued by the New York State Department of State, and one year subsequent building guard experience.