Upstate New York HERC

Chief of Operations, Division of Information Technology

Classificaiton: Administrator II
Department: The Division of Information Technology (IT) strives to be a strategic, innovative and best-in-class IT organization that provides a leading-edge technology environment for students, faculty, and staff to advance the Universitys mission, vision and goals. We are seeking an exceptional individual to join our IT-Administration team as the Chief of Operations, Division of Information Technology (Administrator II).The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Sub-Division:
Salary Range: $11,200 - $13,400 per month
Appointment Type:
Time Base:
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:


Job Summary:


Essential Qualifications:
Bachelor's degree from an accredited university and a minimum of five years of progressively responsible experience supporting executive leadership, operations, or administration in a complex environment. Experience leading operational initiatives, managing cross-functional projects, and supporting strategic planning where priorities and resources evolve. Experience with budget administration, financial planning, and resource allocation. Experience managing personnel, including supervision, performance management, employee relations, and recruitment coordination. Excellent oral and written communication skills, including the ability to prepare executive-level reports and communications for campus leadership, the Chancellor's Office, and external stakeholders. Ability to operate independently with initiative, discretion, sound judgment, political acumen, and a high degree of professionalism and confidentiality.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Master's degree in business administration, public administration, information systems, or a related field. Seven years of progressively responsible experience supporting executive leadership, operations, or administration in a complex environment, within an information technology organization in higher education or another large public-sector setting. Experience navigating organizational and budget change, including reorganizations, leadership transitions, and budget reallocations. Experience supporting executive leadership within a CSU campus or comparable public university system, including familiarity with shared governance and Chancellor's Office reporting expectations. Demonstrated ability to thrive in operationally demanding and rapidly evolving IT environments, with the judgment and adaptability needed to support executive decision-making under pressure. Working knowledge of IT service management (ITSM) frameworks and industry standards (e.g., Information Technology Infrastructure Library (ITIL), National Institute of Standards and Technology (NIST), Control Objectives for Information and Related Technologies (COBIT)), sufficient to engage with technical leaders and translate operational complexity into decision-ready briefings.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial 'Conflict of Interest Form 700: Statement of Economic Interests' within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.


Application Deadline: May 28, 2026 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/558145/chief-of-operations-division-of-information-technology







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