Upstate New York HERC

Rewards & Benefits

• Competitive compensation plus comprehensive benefits plan including health, dental, and vision insurance and retirement plan options including a fixed pension plan or a 401(A) with generous employer contributions;
• Paid leave provisions including sick and holiday leave; impressive educational benefits including tuition-free study plus supplemental tuition aid;
• A rich array of services, programs and benefits to help employees advance in their career and enhance the quality of their personal life, including professional development programs and services, employee EAP and wellness programs, discounted membership to the on-campus fitness center, and access to the Campus and Community Child Care Center.

KEY RESPONSIBILITIES

Reporting to the Chief Information Officer, the successful candidate will:

• Provide and coordinate system support for the University's physical and virtual server infrastructure environment, and its related enterprise backup solutions. 
• Provide system administration and applications support for campus physical security systems (e.g. campus access control, building online security system, etc.). 
• Support and maintain automated IT asset management (ITAM) and discovery platforms. 
• Assist with supporting the Microsoft 365 environment (e.g. Exchange, SharePoint, Teams, SSO, etc.) as well as the Active Directory environment. 
• Assist with SSL certification management. 
• Assist with the support and maintain managed print service environment. 

Knowledge, Skills, and Abilities:

• Security Mindset: A strong commitment to maintaining the integrity and confidentiality of sensitive security and identity data. 
• Problem Solving: Ability to troubleshoot complex application errors and hardware communication issues. 
• Communication: Capacity to collaborate effectively with campus partners, including University Police, Facilities Services, and external vendors. 
• Organization: Ability to manage multiple projects and systems simultaneously while maintaining high standards of documentation. 

This is a full-time, twelve-month, SL-3 term appointed position beginning July 1, 2026, or as soon as possible with a salary range of $62,000-$70,000.

Visa sponsorship is not available for this position.

Fredonia prides itself on an outstanding workforce. To continually support organizational excellence, the university conducts background screens on applicants.

MINIMUM QUALIFICATIONS

• Bachelor's degree in computer science, Information Technology, or related field.
• Proven experience in Windows or Linux server administration.
• Experience in managing virtual environments.
• Demonstrated ability or commitment to working effectively in a diverse environment and supporting equitable access to technology and services. 
• Demonstrated commitment and ability to work with a diverse group of students, faculty, staff and constituents in support of campus and department mission.

PREFERRED QUALIFICATIONS

• Experience working within a Higher Education environment. 
• Experience working with data backup solutions. 
• Familiarity with physical security hardware applications. 
• Experience managing enterprise-level print solutions. 

About SUNY Fredonia

The State University of New York at Fredonia is one of the crown jewels in the 64-campus State University of New York system. Founded in 1826, Fredonia is a highly ranked comprehensive, selective, public, residential, liberal arts university that enrolls approximately 4,000 undergraduate and graduate students in 80+ majors and 50+ minors. Fredonia is consistently ranked as a top public university for academics, value, and social mobility. Fredonia is known for its strong academic programs, professional, award-winning faculty, a welcoming, inclusive atmosphere, and a strong focus on student success. The 256-acre campus, known for beautiful green spaces and attractive architecture, is located one mile from the shore of Lake Erie in beautiful Western New York with ready access to fishing, swimming, and lakefront attractions. Fredonia is centrally located between several large metropolitan areas. It is one hour south of Buffalo and Niagara Falls, 45 minutes north of Erie, PA, and just 2 ½ hours from Pittsburgh, Cleveland, or Toronto. Fredonia is a safe village community with beautiful Victorian homes situated in the heart of Western New York wine country. The location affords res...idents all four authentic weather seasons; warm and sunshine-filled, yet comfortable spring and summer, vibrant colors across rolling hills with the changing leaves of autumn, and the picturesque landscapes and accompanying outdoor activities of winter. SUNY provides a competitive salary and benefits package. Fredonia's faculty and staff focus on ensuring that all students will achieve the Institutional Learning Goals: -SKILLED Develop Intellectual and Applied Skills, Literacies and Knowledge -CONNECTED Engage Community and Diversity: Local Stewardship, Global Citizenship -CREATIVE Demonstrate Scholarship, Artistry, and Innovation -RESPONSIBLE Activate Sustainability, Ethics, Leadership, and Professionalism.

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