Upstate New York HERC

JOB DESCRIPTION: With a focus on data integrity and best practices, the Director of Enrollment Management Systems and Slate Captain will serve as a member of the enrollment leadership team and the primary administrator of the College’s enrollment management system (currently Technolutions Slate). They will seek out and implement operational improvement opportunities continually. This position plays an integral role in using and maintaining all admissions and enrollment systems while also leading the adoption, maintenance, and strategic deployment of emerging technology to support the enrollment team's data, systems infrastructure, and reporting needs. The director provides leadership and training to the processing and administrative staff throughout the College.

A primary goal for this role is to provide prospective and continuing students with a high-quality, seamless, and timely experience from inquiry through enrollment while supporting all internal and campus-wide stakeholders involved in the recruitment, admissions, enrollment, and retention processes. Additionally, the director is responsible for the ongoing development and maintenance of the College’s admissions and enrollment systems and ensures that all admissions, recruitment, enrollment, and retention functions are fully supported. Furthermore, this role serves as the lead in integrating the enrollment management system with the College’s SIS and other external systems. In this leadership position, the director will also provide training and oversight for system users and regularly implement procedures to enhance enrollment management functions supported by the system.

The director’s role is to maximize the college’s enrollment management systems and business processes, including lead generation, application nurturing, and yield and retention efforts to support the College’s ability to achieve its enrollment goals. This role, in partnership with staff throughout the core enrollment, concurrent enrollment, workforce development, student success, athletics, global initiatives, information technology, institutional research, and strategic marketing teams, will advance an analytics-driven approach to guide admissions, enrollment, and marketing and communication initiatives that ensure the accurate, consistent, and seamless flow of data to support critical business objectives. This includes the constant, ongoing build and maintenance of the Technolutions Slate system throughout the admissions and enrollment cycle, as well as assistance with related system integrations, which currently include but are not limited to Ellucian PowerCampus, College Board PowerFAIDS, EAB Starfish, Ellucian Degree Works, Maxient, Mongoose Cadence, EdSights, eRezLife, TouchNet, DocuWare, Nelnet Quikpay, Microsoft Teams, and Microsoft Power BI.

This position is within the Professional Administrators Union and reports to the Vice President for Enrollment Management. For qualified candidates, this position has the opportunity for hybrid or remote work arrangements within the state of New York. Expectations regarding in-person and/or remote work will be determined and approved at the time of hire.

MINIMUM QUALIFICATIONS: Bachelor’s degree from a regionally accredited college or university with a minimum of 5 years of relevant professional experience. Experience with Technolutions Slate required; experience in recruitment and selection a plus. Working knowledge of SQL, HTML/CSS, and Liquid markup. Demonstrated proficiency using software applications, including databases, spreadsheets, and word processing; experience building, evaluating, and refining workflows and other operational business processes. Strong systems thinker with exceptional organizational skills and attention to detail. Ability to contribute to a work environment that is welcoming to people from a diverse variety of backgrounds and experiences.

DESIRED QUALIFICATIONS: Knowledge of JavaScript, XSLT, and scripting languages such as Python, Ruby, PHP, or PowerShell. Familiarity with business intelligence software, such as Power BI and SQL Server Reporting Services (SSRS). Knowledge of JSON, SFTP, XML, APIs, web services, and systems integrations. Proficiency with relational databases and data integrations, manipulation, and management. Project management skills and capacity to manage complex and related business operations and processes. Experience supervising, leading, and motivating staff to achieve established goals and metrics.

EXPECTED HIRING SALARY RANGE:  $81,023-$121,534  Starting salary will be commensurate with qualifications and experience. As a College employee, this appointment includes NYS retirement benefit options with a choice of a pension or generous matches to 414 retirement plan up to 16% employer contribution, attractive Health Care options with 80% of premiums covered by the College, post-retirement health insurance and supportive work-life balance with 16 holidays, 20 vacation and 12 sick days per year along with tuition assistance in addition to other benefits offered by the College. Inquire for additional details.

 Review of applicants to begin December 20, 2023 and continue until position is filled.

 To view the full position description and apply, visit www.tompkinscortland.edu/college-info/employment.

Note: Additional application materials/essays will be requested.

About Tompkins Cortland Community College

Tompkins Cortland Community College is one of 30 community colleges and 64 campuses in the State University of New York system. Located in Dryden, the college serves more than three thousand students in credit programs and another three thousand in non-credit workshops and customized training.The college offers 54 academic programs in business, computers, health, communications, liberal arts, criminal justice, and human services. Specific degree programs include broadcast production, computer forensics, engineering science, new media, sport management, hotel and restaurant management, wine marketing, and several liberal arts programs, including education and general studies.The college attracts a diverse student body from most counties in New York State, several other U.S. states, and nearly 70 countries. The learning environment is enriched by students of all ages and backgrounds. About half of the college's graduates transfer as juniors to bachelor's degree programs at a wide variety of colleges and universities around the world, including Cornell University and Ithaca College. TC3 students study both full-time and part-time, and the college is a leader in online education. The c...ollege operates extension centers in Ithaca and Cortland.TC3 is extensively involved in our community. The college provides contract training for most major employers and provides an array of non-credit workshops designed to build skills relating to computers, leadership and supervision, personal growth, and many other areas.As a learning-centered college, TC3 is strongly committed to building on strengths to achieve student success.

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