Syracuse, New York
Posted: 13-Sep-23
Location: Syracuse, New York
Type: Full-time
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Our Mission:
Le Moyne College is a diverse learning community that strives for academic excellence in the Catholic and Jesuit tradition through its comprehensive programs rooted in the liberal arts and sciences. Its emphasis is on education of the whole person and on the search for meaning and value as integral parts of the intellectual life. Le Moyne College seeks to prepare its members for leadership and service in their personal and professional lives to promote a more just society.
Le Moyne College aims to advance the values of diversity and inclusiveness at the college. To do this, Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus, and who bring greater depth, breadth, and diversity to our campus community. Le Moyne College is an equal opportunity employer and encourages women, persons of color, and Jesuits to apply for employment.
Job Description:
The ERIE21 Lock 3 Student Success Specialist plays an integral role in supporting vulnerable college students and promoting a positive and engaging learning experience at Le Moyne. This role is a collaborative services role focused on coaching, relationship-building, retention management, outreach and intervention. This person is a crucial member of the ERIE21 team and is responsible for actively engaging with and assisting key faculty and administrators across divisions to develop and maintain a network of support to assist participants. This individual also works individually and collectively with a caseload of ERIE21 students, collaborates with colleagues on efforts to increase retention and persistence, and market resources to ERIE21 students. Additionally, this individual works closely with Career Advising and Development to facilitate a robust career and professional development program designed for Lock 3.
This position is funded by external sources and is contingent on the continued receival of those funds.
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS
Job duties specific to this position:
Student support & engagement
- Plan and collaborate with colleagues to implement monthly Lock 3 cohort meetings to engage students, expose students to tech and innovation careers, provide networking opportunities and build community
- Meet with a caseload of Lock 3 program participants regularly, providing mentoring and coaching for students to develop and accomplish their personal, academic & career goals. Provide a monthly student success report for this caseload to Lock 3 colleagues.
- Develop efforts to increase ERIE21 students' participation in programming and events including, but not limited to, marketing campaigns & incentive programs
- Regularly monitor and assess student and program successes in conjunction with the Lock 3 team
- Collaborate with campus partners to plan and implement events for ERIE21 students and the broader community, including an annual ERIE21 Day of Service and participation in Le Moyne's Homecoming & Family Weekend
- Serve as member of the Maker Faire planning committee & coordinate ERIE21's involvement with colleagues from Locks 1, 2 & 4
- Design, deliver and evaluate programming focusing on the social-emotional/wellness of Lock 3 students
- Serve as primary point person for Diversity, Equity and Inclusion initiatives, collaborating with the Office of Inclusive Excellence and the Office of Global Education to deliver programming for Lock 3 students
- Serve as the primary point of contact for the Division of Student Development, including Campus Life & Leadership, Residence Life & Housing, Campus Ministry and others as needed
- Promote and ensure student attendance at virtual and in-person events and address attendance issues as needed
Recruitment & Retention
- Serve as lead marketing and recruitment ambassador for Lock 3, ensuring team presence at College & Community events including, but not limited to Open Houses, Admitted Students Day & Lock 2 college access programming
- Collaborate with Lock 3 Program Manager to organize fall and spring classroom recruitment presentations
- Utilize Lock 3 Pre-Orientation program as a recruitment tool for early college and enrollment programming with Le Moyne College & ERIE21 Lock 2
Management & Operations
- Lead the planning of ERIE21 Lock 3 annual Pre-Orientation program for incoming first-year students, including recruitment and supervision of student leaders
- Develop Lock 3 content for ERIE21 social media pages including, but not limited to LinkedIn, Instagram & Facebook
- Maintain accurate, organized and detailed records and summaries/reports
- Supervise one-two Lock 3 Undergraduate Interns
- Represent ERIE21 at Divisional and Advisory meetings as requested by the Director
Promote ERIE21 to various constituencies
- Attend Le Moyne College activities and events to interact with College students, faculty and staff
- Respond to inquiries from ERIE21 students, families, faculty, and other college personnel
- Promote the ERIE21 resources and achievements to internal and external audiences
- Participate in and provide support for college committees, campus-wide programs, admissions events, and professional development opportunities
- Support Lock 3 team members on projects and initiatives as needed
Job expectations for all Le Moyne College employees:
- Demonstrates and role-models all of Le Moyne's mission-based competencies (collaboration, communication, diversity, integrity, leadership and service) in every interaction with all community members and external parties.
- Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization and data management while promoting a security culture.
- Supports cura personalis by treating all individuals with dignity, professionalism and kindness.
- Promotes cura apostolica by aligning professional goals, objectives, and performance with college's strategic goals.
- Demonstrates excellent work attendance, reliability and work ethic.
- Attends and actively participates in required meetings and training sessions.
- Complies and adheres to all of Le Moyne's established policies, procedures and codes of conduct at all times, including all health and safety requirements and regulations, to promote desired behavior and build awareness.
- Must complete all required federal, state, institution and department trainings.
- Engages in a planned program of professional development. Continually maintains skills and knowledge relative to the position and technology industry including best practice, evolving operational requirements, and industry trends.
- Performs a variety of related duties as assigned.
Additional Information:
Diversity, Equity & Inclusion job expectations for all Le Moyne College employees:
- Demonstrates commitment to promoting a more diverse, inclusive and equitable work environment by supporting the diversity, equity, and inclusion goals of the employee's unit.
- Regularly participates in professional development opportunities to become more aware of DEI issues and to consider ways in which their work can be expanded to honor and incorporate the diversity of our community.
- Works to neutralize institutional bias by analyzing the policies and procedures of their unit and making suggestions to remove barriers for historically underserved people.
- Promotes open communication across Le Moyne's community in order to create an inclusive environment, and understanding of others backgrounds, ideas, and perspectives.
Le Moyne Benefits
- 403(b) Retirement contribution- (9.5% Employer match)
- Generous tuition coverage
- Health insurance options- (Medical, Dental, Vision, Flexible Spending Accounts)
- Health Savings Accounts- (Partially Employer funded)
- Basic Life & AD&D Insurance- (Employer paid)
- Short and Long Term Disability Insurance (Employer paid)
- Supplemental Life & AD&D Insurance
- Voluntary benefits- (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
- Generous time off package
Pay Range: $24.25 - $25.74/hr.
Equal Employment Opportunity
Le Moyne College is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Application Instructions:
To apply for this position please go to https://lemoyne.interviewexchange.com/static/clients/448LMM1/index.jsp and click the 'Apply Now' button and submit the required materials for consideration:
- Cover letter outlining your interest in the position
- Current resume
- Contact information for 3 professional references
- Bachelor's Degree required
- Minimum two years of experience working with college students, preferably within Student Development or a related area
- Ability to handle confidential information
- Excellent customer service skills
- NYS Drivers License required
- Strong written and oral communication skills.
- Demonstrated time management and organization skills.
- Professional experience in the STEM field is highly desirable
- Experience working with STEM students is highly desirable
- Experience working directly with under-represented college students concerning academics
- Familiarity with the role of advisor and mentor to college students
- Demonstrated effective experience and skill in working with students from diverse ethnic, socioeconomic, and educational backgrounds
- Knowledgeable about various learning styles and study skills
- Understanding of best practices in orientation is highly desirable
- Experience with Microsoft Office, Datatel Student Management Software, and familiarity with Course Management Software (e.g. Canvas), Informer, and Slate are preferred.
- Ability to collaborate effectively with a range of campus constituencies, including faculty
- Excellent interpersonal, presentation, and written skills are required.
- Willingness to work evenings and weekends to accommodate student needs and programming.
- Demonstrated ability to work independently and collaboratively in a fast-paced environment.
