Upstate New York HERC

Henry Ford College presents an opportunity for a Campus Safety Associate.

The primary responsibility of the Campus Safety Associate (CSA) is to maintain the safety and security of the campus community. The CSA will participate in the prevention, detection, and investigation of safety hazards on the campus.  The CSA also works with contract security supervision to ensure that the security needs of the College are met. In addition, the CSA may be required to direct other College personnel in the event of an emergency in the absence of the Campus Safety Manager or Assistant Manager. Successful candidates must pass a background check including drug/alcohol dependency screening and must be physically able to perform the essential duties of the position.The most successful candidate will have a career that reflects the following competencies and qualifications.  However, education, experience, and training that demonstrates proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education, competencies, and experience qualifications listed below.?

• High School Diploma or equivalent, some college courses a plus.
• Valid U.S. Driver's License.
• CPR/AED and First Aid certified (to be completed within 6 months of hire)
• Demonstrated working knowledge of security operations, including patrol procedures, incident response, and emergency protocols.
• Ability to perform under stressful and sometimes hazardous conditions (to include inclement weather)
• Ability to follow and clearly communicate instructions, including assisting in the issuance of directives during urgent or emergency situations.
• Must pass a criminal background investigation.
• Experience using Microsoft Office Suite / Microsoft 365

Candidates must demonstrate proficiency in: 

• De-escalation techniques, customer service focus, verbal/written communication, adapting to changing conditions or unexpected obstacles.

Position-Specific Core Competencies:

• Service Focused- Delivers high quality, professional, responsive and innovative service to all customers. Establishes and maintains positive, long-term working relationships.
• Critical Thinking- Analyze information. Find reasonable, optimal solutions. Demonstrate originality.
• Intercultural Fluency- Value diversity, openness & inclusivity. Respect & seek to understand individual differences.
• Written Communication- Writes in a clear, concise, organized, and convincing manner for the intended audience.
• Job Mastery and Continuous Education- Demonstrates responsibility for one's own career path and continues learning by identifying and applying new skills as needed to perform successfully on the job. Applies background, technical knowledge, education, and prior job experiences to current and new job situations.
• Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. 

The most successful candidate will have a career that might include the following:

• Bilingual or multilingual communication skills.
• Five (5) or more years of experience in law enforcement, fire/EMS, military service, security operations, or a related public safety field.
• Associate degree or higher from a regionally accredited institution in Criminal Justice, Public Safety, Emergency Management, or a related discipline, or an equivalent combination of education and experience. 
• Dispatch or communications center experience in a public safety or security environment.
• Formal training or continuing education in security operations, emergency response, or public safety practices.

Additional Unique Competencies (Departmental & HFC Core Competencies):

• Professionalism - Maintain a professional image. Be ethical & group minded. Be accountable, learn from mistakes.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the College, or organizations outside the College) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Security - Knowledge of HFC Policies and guidelines related to securing personnel, facilities, and information, including the requirements for handling, transporting, and protecting classified information and proper reporting of security incidents.
• Teamwork - Encourages and facilitates cooperation, pride, spirit, and trust.  Facilitates cooperation and motivates team members to accomplish group goals. Ability to work as a team player in a multi-culturally diverse working environment.
• Communication - Record thoughts, promote ideas. Present complex information. Speak effectively to groups. As a matter of routine, officers must be able to effectively communicate and interact with diverse populations. 

All positions at Henry Ford College are also expected to demonstrate the following HFC Core Competencies:

• Public Service Motivation - Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.
• Respect - Demonstrates collaboration and teamwork; values diversity and inclusiveness; practices transparency; shows compassion and empathy; and remains engaged and committed to shared goals.
• Passion - Displays enthusiasm for teaching and learning; seeks diverse perspectives and ideas; creates a student-centered environment; and pursues excellence in all that we do.
• Ingenuity - Is agile, flexible, and responsive; pursues discovery and innovation; uses data and evidence to guide decisions; and continuously reimagines the future.
• Integrity - Upholds high ethical standards; maintains trust; and recognizes the impact of one's actions on the institution and community.

• Observe/detect/ identify individuals, safety hazards, and criminal elements within their patrol areas.
• Act calmly and authoritatively in emergency situations; utilize emergency equipment such as fire extinguishers, etc. and perform life saving techniques such as CPR and basic First Aid.
• Ability to maintain confidentiality.
• Support Henry Ford College's Mission Statement, underlying principles, policies, and procedures.
• Act as a Campus Safety Authority.
• Write specific incident reports, log, parking citations, and lost & found.
• Operate security and safety equipment including, but not limited to, computers, motor vehicles, traffic control devices, and firefighting/medical equipment.
• Conduct investigations of incidents, as assigned.
• Maintain department equipment.
• Have a basic understanding of security system operations (e.g., CCTV, access control).
• Respond to and assist with medical related calls, emergency situations, reported criminal activity, and all other request for service, e.g., Safe Walks or escorts.
• Physically patrol campus properties and survey the campus to report security and safety related vulnerabilities.
• Be flexible - Campus Safety is a 24/7 operations and may require a flexible work schedule with weekend coverage on an as needed basis.
• Monitor contract security personnel.
• Ensure a climate that welcomes, celebrates, and promotes respect for diversity and inclusiveness.
• Foster a positive working and learning environment, by maintaining a climate of collaboration, fairness, cooperation, and professionalism.
• Ensure that the office functions in an efficient and effective manner with respect to operational policy and procedures.
• Participate in department training or professional development.
• Develop a positive relationship with the college community and provide exceptional customer service to all College stakeholders (students, faculty & staff, community members, etc.).
• Perform other related duties as assigned.

PHYSICAL DEMANDS
Physical Demands	Not Applicable	Occasionally: <33%/day	Frequently:      34-66%/day	Constantly: >66%/day
Sitting		X
Standing				X
Pushing				X
Pulling				X
Climbing			X
Reaching				X
Walking				X
Lifting <10 lbs.			X
Lifting 10 lbs. to 20 lbs.			X
Lifting 20 lbs. to 50 lbs.		X
Lifting >50 lbs.		X
Kneeling		X
Twisting		X
Stooping		X
Other

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