Patient Relations Assistant/UKHC in Lexington, KY for University of Kentucky

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Patient Relations Assistant/UKHC

Department Name: MG100: Physician Based ClinicsJob Summary: The Department of Ophthalmology & Visual Sciences Patient Relations Assistant is the initial face of the department, providing the initial interaction with patients.We expect that all persons will be treated with respect and dignity in a courteous manner, anticipating and fulfilling patient needs while respecting their privacy. We expect our staff to provide care in support of our goal to be a preferred patient care provider.The Patient Relations Assistant is expected to provide excellent customer service, managing patient wait time expectations and resolving patient complaints in a positive manner. The Patient Relations Assistant will be proficient in patient registration a

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