Upstate New York HERC

The ITS Instructional Technology Engineer (ITE) will utilize outstanding communication, technical, and project management skills, and an entrepreneurial approach to design, support and enrich the student learning experience and support faculty teaching place-based, hybrid and on-line classes in 165+ Registrar's and 300+ departmental classrooms. The ITE provides project leadership and audio and video technical design support to students, faculty, and staff, and includes project management, design, and the operation and maintenance of audio and video equipment installed in classroom presentation systems, and enterprise rich-media distribution systems.

The ITE will help coordinate operation, preventative maintenance, and just-in-time technical response support for campus facilities. The ITE is responsible for coordinating technology and accessibility support for Syracuse University events, and for lecture capture services. The ITE will work directly with IT instructional staff, managers, and the Director of Learning Environments to foster excellence in the technologies provided to faculty and students. The ITE will work collaboratively with other departments to enhance informal learning spaces such as computer labs, Makerspace, residence hall lounges and studio spaces.