Rochester, New York
Syracuse, New York
Posted: 19-Sep-23
Location: Utica, New York
Type: Full-time
Salary: $16.00/hour
Categories:
Employment Type:
Organization Type:
Preferred Education:
The incumbent is responsible for enhancing the student academic experience by coordinating and managing the operations of the circulation and information student assistants. Responsible for training all student workers, coordinating the work of staff and student workers, and managing the circulation of materials.
January 1, 2023- Utica University will start a flexwork program designed to give employees a greater work life balance. This flexwork program is an alternative to the standard 8:30 a.m. to 5:00 p.m., Monday through Friday, work schedule. While employees’ salaries, vacation and sick time are based on a full-time (37.5 hours/week) schedule, employees work an abbreviated 32-hour work week, with the flexibility of working either a four-day week or five abbreviated days. Supervisors will work with employees on scheduling to ensure the needs of the department are met.
Responsibilities
- Hires, trains, schedules, supervises, and evaluates circulation and information student assistants.
- Prepares student time sheets and authorizes payment.
- Collaborate with the Library Marketing Committee and student assistants to create informative and engaging posts for library social media.
- Implement and revises changes to the existing Library Student Handbook.
- Lead meetings with student workers to discuss decision-making, assess student interests, respond to student needs, and anticipated issues.
- Assists in the day-to-day operation of the Assess Services Department including circulation, reserves, and interlibrary loan.
- Assures confidentiality of patron files.
- Troubleshoots laptop problems; coordinates repair and maintenance with IITS.
- Resolves disputes with patrons.
- Maintains proficiency in the WMS circulation management module.
- Evaluates, reviews, and documents departmental policies and procedures, and contributes to
annual reports. Develops long and short-range plans for any updates to the library and its
department. - Takes advantage of professional and online networking resources to stay informed of circulation trends and developments. Maintains awareness of new services and technologies related to the supervision of students.
- Performs other duties as assigned and/or assists with special projects as required by circumstance.
- Takes an active role in the development of the department’s strategic and operational plans as required by department leadership. Work closely with the department supervisor to develop and implement operational goals supporting departmental success.
- Responsible for working with supervisor and other team members to achieve successful results on all established individual and departmental goals and key performance indicators.
Qualifications
4 yr. degree required.
Minimum one-year supervisory experience, preferably in public service at an academic library. Banner Web or equivalent student portal program skills desired.
Skills and Abilities:
- Adaptability with new and emerging technologies; must be able to work with desktop applications and the internet and demonstrate the ability to learn new systems timely and efficiently.
- Ability to deal courteously and effectively with a wide variety of constituents.
- Excellent communication skills.
- Ability to work accurately with attention to detail.
- Ability to maintain confidentiality.
- Ability to adapt to changes in workflow and procedures.
- Ability to work well independently and in a team environment.
- Ability to organize time and work assignments effectively.
- Ability to train and supervise work-study students.
- Knowledge of library principles, practices, and terminology is desirable.
