Upstate New York HERC

Responsibilities
The Assistant Director of Residential Life and Housing provides leadership for the department and ensures a healthy and vibrant living community for UMSL students. This position serves as the primary resource person for the campus's residential housing software and manages the implementation and maintenance of the system to insure efficient oversight of the contracting and resident assignment process for students who live on campus. The Assistant Director works collaboratively with student leaders, faculty, and staff to manage engagement and learning opportunities with on-campus living communities and to cultivate a sense of belonging for diverse student populations within them. The Assistant Director is responsible for developing and coordinating marketing and communications to advertise and support residential hall and apartment operations. The Assistant Director oversees conference housing in collaboration with Event Services to manage temporary on-campus housing for camps and conference, local intern programs, and other individuals associated with the university who may need short-term housing options.
The Assistant Director of Residential Life and Housing provides creative and timely contributions to the department's strategic development and maintains focus on the retention and graduation of residential students. This position will provide oversight for administrative functions of Residential Life and Housing including but not limited to department assessment, management and maintenance of departmental budgets, student-leader training programs, and serving on campus committees. The Assistant Director or reports directly to the Director of Residential Life and Housing.

Key Duties Include

• Supervises the residential contracting process and manages guest housing, including billing and room assignments, by leading the development and design of online contract applications and processing, developing rate schedules and occupancy parameters, coordinating development of resident contracts and leases for housing and meal plans, and responding to questions from students and parents.
• Manages early arrivals and openings, new and returning student check-in, break housing processes, and campus closings.
• Oversees the maintenance and modification of the University's Housing software (StarRez).
• Oversees all functions of intern and conference housing, including bookings, conference housing turns, allocation of resources, training of conferencing student staff, and communication with campus partners in Event Services and other key areas.
• Assists in the development of the annual departmental budget, maintains accurate data in compliance with audit guidelines and standards, and provides revenue projections for presentation to the Board of Curators.
• Supervises student conference assistants.
• In conjunction with the Director and Residence Hall Coordinators assists with appropriate and timely response to system-wide or building-specific needs, emergencies, or other situations requiring central office intervention, including participation in rotational on-call schedule.
• Manages marketing and communication plans for Residential Life and Housing including internal and external communications, development of marketing strategies, publication writing, and coordinating promotional materials in print and on the web and social media.
• Provides for departmental facility needs by serving, in collaboration with director, as a liaison to Facilities Management to address custodial, maintenance, or other facility-related concerns and ensure proper support for facility operations to enhance the student living experience.
• Helps to ensure efficiency and effectiveness of fiscal operations by initiating journal entries, credit card payments, vouchers, and overseeing PCI compliance. Manages purchased units a Mansion Hill apartments including rent, maintenance concerns, and verifications.
• Facilitates a creative, student-centered direction for the department that balances institutional and departmental needs by participating in the shaping, interpretation, communication, and implementation of Residence Life and Housing policies and procedures.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

8am-5pm (occasionally night and weekend commitments

Pay commensurate with education and experience.
Hiring Range: $48,900 - $55,000 Annually
Grade: GGS-010
University Title: Assistant Director Student Support Services

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary

• Master's degree in College Student Development, Higher Education, or a related field.
• Proven experience beyond graduate school in residence life including experience in student conduct, leadership development, and crisis management. Excellent written and verbal communication skills; flexible schedule; ability to work independently and as a member of a team; commitment to student development, student learning, and promoting an understanding of the value of diversity in the College community; understanding of the special mission of a residential, liberal arts Honors College; and must possess strong advising skills.
• Knowledge of student development theory, legal issues in higher education, and risk management practices.
• Experience supervising student staff or graduate assistants.
• The candidate must possess the ability to work effectively in a team and fast-paced environment while meeting strict deadlines. There will also be times when the candidate will be expected to complete tasks, make decisions, and communicate with staff with little or no supervision. Must be able to multitask and take initiative when necessary.

Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.) to the UMSL Job site: Http://umsl.jobs.
For questions about the application process, please call (314) 516-5805. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu

As one of the most culturally and ethnically diverse campuses in Missouri, UMSL is committed to maintaining a climate where all students, faculty, staff and visitors can explore their interests, refine their talents and flourish. Inclusive excellence is embedded in our strategic plan which focuses on actions to recruit and retain diverse students and employees and promote activities that encourage civil and constructive discourse, reasoned thought and sustained dialogue in an environment of inclusion, respect and appreciation.

The University of Missouri - St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, retirement, paid time off, tuition assistance for employees and their dependents and employee and dependent life insurance. For more information about our benefits, please visit:

https://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version