The Statler Hotel: Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities. The School of Hotel Administration at Cornell University is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality--marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.
Our Statler Family: We are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality. The Statler Hotel embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented identities to apply to our opportunities.
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
Your role as a Bellperson:
As a member of the Statler Hotel's Front Office Team, you will create warm, genuine, and personalized experiences from the moment guests come into contact with our Bell stand to their exit, while delivering a personalized level of service. Among your duties, you will:
Assist hotel guests during their check-in and check-out. Primary tasks include:
Loading and unloading luggage and delivering it to the guest's room
Providing information about the facilities within the hotel and giving guests a brief tour of their rooms
Share knowledge and useful information about local area attractions, provide general directions and answer all guest questions
Responsible for assisting guests with their vehicles by providing directions to parking, or valet parking their cars for them
Provide guest transportation to and from the airport, while keeping the van well maintained
Perform any additional duties assigned by management, including orienting and training student employees, participating in team meetings, and performing special assignments
Cornell Employee Benefits:
This position is eligible for benefits. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives.
Cornell's key benefits include:
Health Care - Several plan options for medical, dental, prescription drug, and vision care coverage
Generous Paid Time Off & Leave Provisions - We get 13 holidays (including end of year winter break through New Year's Day). Click here to view our holiday calendar
Retirement Plans - Statler Hotel Employees Eligible for 403(b) plan after vesting
Education - Options include the Employee Degree Program, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship
To explore the full range of Cornell Employee Benefits further follow the link: Cornell Benefits.
The ideal candidate is someone who is high energy and very passionate about providing hospitality and service. This individual takes pride in presenting a professional, well-groomed appearance and is motivated to be a valuable contributor to our team of professional and student staff.
A Driver's License is required along with a clean driving record. Candidate must be able to operate manual transmission vehicles.
The physical demands for this position require a Bellperson to:
Be in good physical condition, capable of running quickly to obtain/deliver guest cars in a timely manner.
Be capable of being on feet for long periods of time.
Be able to grasp, bend, stoop and push/pull heavy loads weighing up to 75 lbs.
The position has a varied schedule requiring evening, weekend and holiday work hours.
We encourage you to include your resume and cover letter when you apply.
University Job Title:
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
Internal Number: WDR-00025362
About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.