The ILR School at Cornell University is the leading college of the applied social sciences, focusing on work, employment, and labor policy issues of national and international significance. ILR is heavily invested in multiple data management systems such as Salesforce, SharePoint, SQL Server, and Filemaker.
The Administrative Applications team handles development, implementation, and management of technology solutions related to extension registration, marketing, accounting, student services, faculty reporting, event management, and grant-funded projects. Although work will largely be with Salesforce, other platforms also play an important role in the team's and this position's portfolio of services.
The position will add a unique skillset to the Administrative Applications team, and, in addition to carrying out development activities, will also draw on experience as a professional developer to engage with team members and stakeholders at all levels to help the team make informed decisions in the areas of technical opportunities, products, and processes.
What we need:
An independent thinker able to work collaboratively to carry out development projects, as well as take the lead on establishing development standards, best practices, platforms, development environments, etc. Specifically, we need a professional with the following required traits:
Bachelor's Degree with an emphasis on information technology or equivalent combination of education and experience
2+ years proven experience with a strongly-typed object-oriented programming language, preferably Salesforce Apex, but could also be Java, C# or similar.
Clear understanding of server-side scripting languages, such as Visualforce, Cold Fusion, Node.js, or similar.
Familiarity with Salesforce administration, performing day-to-day administration and support and declarative development with custom objects, validation rules, process builders, flows, and other aspects of Salesforce business automation.
Understanding of development methodology, including using IDEs, test systems, deployment tools, code repositories, and unit testing.
Understanding of concepts of database organization and experience in managing relational databases and writing SQL or Salesforce SOQL queries in a professional environment
Proven track record of communicating clearly to customers and peers at all levels of technical understanding
Possess the ability to exercise good judgment and logic to work independently to anticipate and solve problems that may be urgent, sensitive or confidential in nature
Proven ability to manage multiple priorities while staying organized and following proper procedures, in a dynamic, changing environment
Strong interest in learning and growing on the Salesforce development platform.
Desire to continually learn and incorporate new concepts and technologies into daily work
If you have all those traits, great! We have a few more traits we would prefer you to have, and that will help you stand out in a crowd:
Experience in Information Technology in a higher-education environment
Experience with working in a predominantly Windows environment
Salesforce Administration certification
Salesforce Developer certification
At least 50 completed Salesforce Trailhead badges
2+ years experience in developing technology solutions with Salesforce utilizing programmatic (coding) concepts such as Apex triggers and classes
Experience with Salesforce Lightning Component development
Understanding of Salesforce metadata and APIs
Experience with developing integrations using REST APIs and/or webhooks
Advanced understanding of Excel as a data manipulation and analysis tool
Experience customizing SharePoint sites and creating workflows
Experience managing a Microsoft SQL Server
Basic understanding of the Visual Studio environment
Experience distilling user requirements/stories into technical requirements
Experience with change management and code repository tools as they relate to Salesforce
Experience creating user documentation
Rewards & Benefits:
Cornell provides great benefits that include educational benefits, access to a plethora of wellness programs, employee discounts with local and national retail brands, health care options to choose from, generous paid leave provisions: 3 weeks of vacation leave, health and personal leave, 12 holidays (including end of year winter break through New Year's Day) and superior retirement contributions.
Cornell has also been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. For more information click here.
This is a full-time, non-academic staff, benefits eligible opportunity located on the Ithaca ILR campus.
Visa sponsorship and relocation assistance is not available for this position.
University Job Title:
Prog Analyst Sr
Pay Rate Type:
Number of Openings:
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